Careers

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Account Executive

Duties include :

  • Collect client feedback about their experience.
  • Develop relationships with clients and key personnel.
  • Elevate complaints and feedback to the relevant departments.
  • Meet with clients to establish their needs
  • Build relationships with key clients
  • Act as point of contact for clients for product development and projects
  • Schedule regular meetings with customers to ensure they are satisfied
  • Researching industry trends and providing advice to colleagues about new product strategy or new sales opportunities
  • Understanding and helping to meet the targets and aims of the client

Qualifications :

  • Prior experience with customer service.
  • Excellent interpersonal skills.
  • Ability to network and build relationships.
  • A degree in Business Management or a related field.
  • Proficient in using internal softwares
  • Good in communication skills
  • Able to see others point of view
  • Ability to always find solution for clients and relationship managers

Jewelry Production Specialist

Duties include :

  • ¬†2-5 years experience in jewelry production lifecycle, including adding sprues for printing wax, casting, jewelry cleaning, polishing, diamond setting & re-polishing to finished product and repair
  • Knowledge of quality checks and use of jewelry machines such as casting, polishing and 3D wax printer
  • Experience in fast paced consumer goods is a plus
  • Ensure the smooth production process by utilizing internal tools
  • Set internal process and manage deadlines
  • Proficient in using fordham, polishing, and wax injection tools
  • Confident and comfortable to discuss production challenges with the internal team
  • Travel overseas to Thailand factory for training if required

Qualifications :

  • Demonstrate knowledge / interest in production of fine jewelry
  • High attention to detail
  • Good time management skills
  • Proficient in using internal softwares
  • Good in communication skills
  • Able to see others point of view
  • Ability to always find solution for clients and relationship managers

Production Associate

Qualifications :

  • Demonstrate knowledge & interest in production of jewelry goods
  • High attention to detail
  • Good time management skills
  • Proficient in using internal softwares
  • Able to see others point of view
  • Proactive and coordinate with customers

Responsibilities :

  • Be able to train in jewelry production
  • Engrave jewelry on a daily basis
  • Update the internal software and communicate with clients
  • Set deadlines for work to be finished daily
  • Able to work with a small team of engravers and polishers
  • Be able to take responsibility to finish work in a timely manner on a daily basis
  • Out of box approach to new developments and styles

Ecommerce Associate

Duties include :

  • Create and publish content while ensuring content is properly prepared
  • Coordinate with overseas team for all the imagery and content related work
  • Liaise with overseas team on image renderings (to be consistent with brand)
  • Ensure specs are correctly updated on website
  • Overall knowledge of the online world is preferred
  • Learn about jewelry / fashion / trend through use of social media
  • Grow online marketing by consistently keeping track with online marketing trends.
  • Prior E-commerce experience In Jewelry/Apparel/Footwear is preferred
  • Be proactive in responding to clients and queries on the e-commerce side of the business
  • Coordinate with influencers to get them onboard and create brand awareness
  • Avid Instagram, Facebook user to create a curated brand strategy.

Qualifications :

  • University degree required
  • High organizational skills is must
  • A minimum of 1-5 year internet marketing / marketing / sales / admin experience
  • Technically proficient, self-motivated and results driven
  • Willingness to learn new things
  • Ability to use spreadsheet is required
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